Frequently Asked Questions
Are your products cruelty-free?
Yes! All Veloria products are 100% cruelty-free and PETA certified. We never test on animals.
Are your products vegan?
All products in our range are vegan. We do not use any animal-derived ingredients.
What is your return policy?
We offer a 30-day return policy on all unopened products. For opened items, we handle returns on a case-by-case basis. Contact our support team to initiate a return.
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping (1-2 days) is available at checkout.
Are your products suitable for sensitive skin?
Most of our products are formulated to be gentle and suitable for sensitive skin. Products are labelled accordingly. If you have specific concerns, please consult a dermatologist.